Information We Collect

Coast may collect information that you provide directly, information related to your order, and certain technical information when you use our website.

• Contact details, such as your name, email address, and billing or shipping information.
• Order details, such as products purchased, order number, purchase date, and customer support history.
• Account information, if you create or use a customer account.
• Payment-related information needed to complete a transaction through PayPal, Stripe, credit card, or related payment processing services.
• Website activity information, such as pages viewed, device information, browser type, and general interaction data.
• Messages, photos, or other details you send to customer support.

How We Use Your Information

Coast uses customer information to operate our store, complete transactions, respond to customer needs, and improve the shopping experience.

Payment Information

Coast does not need to store full payment card details in order to provide our store services. Payments may be handled through PayPal, Stripe, credit card networks, or related payment processing services.

Payment processors may collect and process the information required to authorize, complete, verify, and protect your transaction. Their handling of payment information is subject to their own privacy and security practices.

Cookies and Analytics

Coast uses cookies and similar technologies to support website functionality, remember preferences, understand site performance, and improve the customer experience.

• Essential cookies may help the website function properly, including cart and checkout features.
• Performance and analytics cookies may help us understand how visitors use our website.
• Preference cookies may help remember selected settings or browsing choices.
• Marketing-related cookies may help measure or improve promotional content where applicable.

You can manage cookies through your browser settings. If you disable certain cookies, some website features may not work as intended.

Email Marketing

If you subscribe to Coast emails, create an account, or choose to receive updates from us, we may send you marketing messages about products, promotions, store updates, and related offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@coastdresseshop.com.

Service Providers

Coast may share limited information with service providers that help us operate our online store and provide customer service. These providers may support functions such as:

• Payment processing through PayPal, Stripe, credit card, or related payment services.
• Order processing and store operations.
• Customer support communication.
• Website hosting, maintenance, performance, and analytics.
• Email marketing delivery, if you subscribe to marketing communications.
• Security, fraud prevention, and troubleshooting.

We share information only as needed for these services or as otherwise permitted by applicable requirements.

Data Security

Coast uses reasonable administrative, technical, and organizational measures intended to help protect customer information from unauthorized access, loss, misuse, or alteration.

No online store, website, transmission method, or storage system can be guaranteed to be completely secure. Please use care when sharing information online and contact us if you believe your account or order information may be at risk.

Data Retention

Coast retains customer information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet operational or legal needs.

When information is no longer needed, we may delete, de-identify, or securely retain it as appropriate for our store operations and recordkeeping needs.

Customer Privacy Rights

Depending on where you live, you may have rights related to your personal information. These may include the right to request access, correction, deletion, restriction, or a copy of certain information we hold about you.

To make a privacy request, please contact Coast at support@coastdresseshop.com. We may need to verify your identity before completing certain requests.

Children’s Privacy

Coast is intended for general ecommerce use and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the request.

International Users

If you access Coast from outside the location where our store operations or service providers process information, your information may be transferred, stored, or processed in another location.

By using our website or submitting information to Coast, you understand that your information may be handled in locations with privacy rules that differ from those in your area.

Policy Updates

Coast may update this Privacy Policy from time to time to reflect changes to our store, services, technology, or privacy practices. When updates are made, the “Last updated” date near the top of this page will be revised.

We encourage you to review this page periodically so you understand how Coast handles customer information.