Shipping Policy
Coast offers Free Worldwide Shipping on eligible orders. Please review the details below for order processing, estimated delivery times, tracking updates, address accuracy, customs and taxes, and package support.
Free Worldwide Shipping
Shipping is free worldwide, including applicable customs duties, import taxes, brokerage fees, or other government charges.
Processing Time
Orders are usually processed within 1–3 days after they are placed.
Estimated Delivery
Estimated delivery time is 2–5 days after order processing and shipment.
Free Worldwide Shipping
Coast provides Free Worldwide Shipping. There is no separate standard shipping charge added by Coast for eligible orders shipped to supported destinations.
Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
Order Processing Time
Order processing time is 1–3 days. Processing includes order review, payment confirmation, item preparation, and packing before shipment.
Processing time is separate from the estimated delivery time. Orders placed during weekends, holidays, or high-volume periods may begin processing on the next business day.
Estimated Delivery Time
Estimated delivery time is 2–5 days after your order has been processed and shipped.
Delivery estimates may vary depending on destination, local delivery conditions, weather, customs handling, address accuracy, and other circumstances outside normal carrier operations.
Shipping Destinations
Coast offers Free Worldwide Shipping to supported international destinations. Availability may depend on your shipping address, local delivery access, and order details.
If we are unable to ship to the address provided, our customer service team will contact you using the email address associated with your order.
Shipping Rates
Shipping is free worldwide. Coast does not charge a separate standard shipping fee for eligible orders.
- Order processing time: 1–3 days.
- Estimated delivery time: 2–5 days after shipment.
- Tracking update time: 1–3 days after shipment.
- Customs duties, import taxes, brokerage fees, and government charges are included in Free Worldwide Shipping and will be covered by us if applicable.
Tracking Information
Once your order has shipped, tracking information may become available within 1–3 days after shipment.
Tracking updates may take time to appear while the package is scanned into the shipping network. If your tracking number does not update immediately, please check again later.
Wrong or Incomplete Address
Please review your shipping address carefully before placing your order. Coast is not responsible for delays caused by incorrect, incomplete, or outdated address information provided at checkout.
If you notice an address error after placing your order, contact us as soon as possible at support@coastdresseshop.com. We will do our best to help before the order ships, but address changes may not be possible once processing or shipment has started.
Customs, Duties, Taxes & Government Charges
Customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
You do not need to pay separate customs duties, import taxes, brokerage fees, or other government charges to Coast for eligible orders under this Free Worldwide Shipping service.
Lost, Delayed, or Damaged Packages
If your package appears delayed, missing, damaged, or shows an unusual tracking update, please contact Coast customer support so we can review the issue.
Delayed Packages
If your delivery estimate has passed, please allow time for tracking to update and contact us with your order number.
Lost Packages
If tracking shows no movement or your package cannot be located, contact us so we can review the available order and shipment details.
Damaged Packages
If your package arrives damaged, please keep the packaging and send clear photos of the package and item when contacting support.
Wrong Item or Missing Item
If your order arrives with an incorrect or missing item, please contact us with your order number and photos where helpful.
What to Include When Contacting Us
To help us assist you faster with shipping questions, please include:
- Your full name.
- Your order number.
- The email address used at checkout.
- Your shipping address, if your question relates to delivery.
- A brief description of the issue.
- Photos of the package or item, if your order arrived damaged or incorrect.
Need Help With Shipping?
If you have questions about order processing, delivery, tracking, customs coverage, or a shipping issue, please contact Coast customer support.
Email: support@coastdresseshop.com
